Privacy Policy

Last Updated: January 27, 2026

Sparkwood Daly City Tree Service is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data:

When you contact us or request services, we may collect personally identifiable information such as your name, shipping address, email address, and telephone number. We collect this information only when you voluntarily provide it to us through our contact forms, phone calls, or email communications.

Property Information:

To provide our tree care services, we may collect information about your property including address, property size, tree locations, and specific service requirements. This information helps us prepare accurate estimates and deliver quality service.

Payment Information:

We collect payment information necessary to process transactions, which may include credit card details, billing address, and payment history. Payment information is processed securely and we do not store complete credit card numbers on our systems.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our tree care services
  • To process your service requests and transactions
  • To communicate with you about services, appointments, and estimates
  • To send you confirmations, updates, and administrative messages
  • To respond to your inquiries and provide customer support
  • To improve our website and services based on your feedback
  • To send you marketing communications about our services, with your consent
  • To comply with legal obligations and protect our rights

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

Service Providers:

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena. We may also disclose information when we believe it is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers:

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or uses of your personal information.

4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. We cannot guarantee the absolute security of information transmitted over the internet.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to object to or restrict certain processing of your information
  • The right to opt out of marketing communications
  • The right to data portability in certain circumstances

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

6. Marketing Communications

With your consent, we may send you marketing emails about our services, special offers, and other information we think may interest you. You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in any marketing email, or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-marketing messages related to your service requests or account.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without parental consent, we will take steps to remove that information from our servers.

9. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, use, disclose, and sell, the right to request deletion of your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, please contact us using the information below.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or destroy it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Sparkwood Daly City Tree Service

164 E Vista Ave, Daly City, CA 94014

Phone: (650) 668-0726

Email: hello@dalycitytreeservicepros.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Sparkwood Daly City Tree Service with your information.